Privacy Policy
Effective Date: 12/18/2024
Introduction
Klean & Krisp Inc. DBA: Conway Cleaners ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you interact with our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following personal data when you use our services:
- Personal Identifiable Information: Name, email address, phone number, and physical address.
- Payment Information: Payment card details, billing address, and transaction history (processed securely by third-party payment processors).
- Other Information: Information you voluntarily provide when filling out forms or contacting us.
We may also collect non-personal data such as browser type, operating system, and website usage data using cookies and analytics tools.
2. How We Use Your Information
We use the information collected to:
- Provide and improve our dry-cleaning services.
- Process your orders and payments.
- Communicate with you regarding orders, promotions, or inquiries.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:
- Payment Processors: To securely process your transactions.
- Service Providers: To host our website, manage communications, or provide analytics.
- Legal Authorities: When required by law or to protect our rights.
We ensure that these third parties adhere to strict data protection standards.
4. Data Storage and Security
We store your data securely using industry-standard encryption and access controls. While we take every precaution to protect your data, no system is entirely foolproof. By using our services, you acknowledge and accept this risk.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal or operational requirements).
- Opt-Out: Opt-out of marketing communications.